FAQs

Here are some of our commonly asked questions. If you don’t find what you are looking for, simply fill out the form below and we’ll get back to you

On & Gone uses the active ingredient of Sodium Hypochlorite combined with an effective mixture of unique ingredients to produce a modified surface tension such that it has the penetration capability and dwell time to truly remove mould stains.

On & Gone removes mould, mildew, and algae stains and is used to deodorize wood. It can be used for ceilings, walls, roofs, tiles, grout, concrete, wood, drains, toilet bowls, baths, and showers. On & Gone can also be used on solution-dyed acrylic fabrics. While it is suitable for use on a wide range of common surfaces, we recommend testing it on a small and inconspicuous area to ensure compatibility with the surface being cleaned. If damage occurs, do not continue.

On & Gone will discolour and possibly damage metals such as copper, steel, aluminium, and mechanicals as well as natural fibres such as cotton, wool, silk, and leather – DO NOT apply to these surfaces.

On & Gone is the only stain remover with a fresh scent to reduce chlorine odour.

On & Gone uses unique powerful ingredients to destroy stains fast. Nothing is faster.

The special ingredients of On & Gone penetrate deeper into the surface substrate, allowing it to easily lift deep dark stains.
On & Gone has been tested to be effective on many surfaces including wood, plastics, concrete, ceramic, walls, ceilings, tiles, glass and plastic based textiles.

On & Gone becomes environmentally friendly after 20-30 minutes of application, turning into only salt and water.

Simple, sustainable and durable, AEGIS Microbe Shield® is one of the most effective and universally recognized antimicrobials used in surface protection. Backed by more than 40 years of testing, AEGIS® has a history of safe use and is a durable and effective way to control a wide range of microbes on a treated surface, including gram-negative and positive bacteria, fungi, algae, mould, mildew and odour.

AEGIS® has been applied to high traffic surfaces in a wide array of environments to provide an additional level of antimicrobial surface protection. This permanent shield will remain full strength 24/7 to protect the surface itself for up to 90 days. Suggested applications include but are not limited to upholstery, doorknobs, shared technology, elevators, handrails, and other high-touch surfaces subject to heavy use and wear and tear.

AEGIS® surface protection technology is used by public transportation agencies like Metrolinx, to inhibit the growth of odour and stain-causing bacteria on their buses and trains.

AEGIS® is not a disinfectant or a cleaner, it is an antimicrobial protectant that is designed to support, not replace, your existing cleaning and disinfection protocols. Compared to traditional products AEGIS® has many benefits:

AEGIS® does not leave the surface when applied. Conventional products penetrate living cells and kill by way of poisoning the organism or disrupting a vital life process – they are designed to act and dissipate quickly.

AEGIS® creates an inhospitable environment for microbes to live on and will not create resistant organisms.

AEGIS® can be expected to remain on a surface from 90 days to up to a year. The expertise of the applicator, type of surface, wear and tear associated with the surface, and type of cleaning chemicals can all decrease the expected durability of AEGIS®.

AEGIS® has been tested to be effective on many surfaces including glass, fabric, metal, and plastic.
AEGIS® is the only globally registered antimicrobial and is used by name-brand manufacturers.

Yes. Most smells are caused by bacteria breaking down organic matter which in turn produce odours. AEGIS creates an inhospitable environment for microbes to live on, therefore preventing bacteria and other microbes to break down other organic matter. In fact, AEGIS® was originally created to help reduce odour in carpets. It provides freshness and combats deterioration and discoloration caused by bacteria, fungi and algae.

AEGIS® has been tested to be effective on almost all surfaces including glass, fabric, metal, wood, concrete and plastic.

No. AEGIS® is a non-leaching antimicrobial and creates an antimicrobial coating which is non-toxic. Since the antimicrobial remains chemically bounded to the surface molecules, there is a low potential for irritational, toxic, or other human exposure consequences. The permanent attachment of the antimicrobial to the surface molecule also minimizes the environmental risk associated with conventional antimicrobial usage. This treatment offers the unique advantages of minimising the chance for toxicological interacting when in contact with the skin.

Simply put, clean and dry the targeted surface. AEGIS® can be sprayed, fogged, or wiped down on the target substrate. Drying time will vary from surface substrate to substrate.

When applying AEGIS Microbe Shield to surfaces, application professionals should always use the following recommended Personal Protective Equipment (PPE):

  • Nitrile gloves
  • Goggles
  • Mask – When vaporizing or using in a confined space use half mask with P-100 Vapor cartridges. If used in open spaces N95 masks or half mask with P-100 Vapor cartridges are recommended
  • Long sleeves and pants

On & Gone™ is extremely fast-acting. You will see visible results instantly upon application, with the full effect showing in just 5 to 10 minutes. Nothing is faster at destroying deep mould stains on contact.

While its primary function is to rapidly and effectively destroy the visual stain, On & Gone™ also acts as a disinfectant, killing 99.9% of germs, including mould and mildew. It removes the visible problem while treating the underlying contamination.

Unlike standard bleach, On & Gone™ contains a unique blend of ingredients that modifies surface tension, allowing it to penetrate deeper into porous substrates like wood, grout, and masonry. This deep penetration lifts and destroys deep black stains that simple surface bleach cannot reach.

On & Gone™ is formulated to work without heavy manual effort. For most stains, a simple spray application is sufficient. Depending on the surface and the toughness of the mould or algae growth, a light scrub may be needed for residual buildup.

On & Gone™ is tested to be effective on a wide range of surfaces, including wood, concrete, ceramic tiles, grout, walls, ceilings, toilet bowls, baths, showers, and even plastic-based textiles and solution-dyed acrylic fabrics.

Do not apply On & Gone™ to metals such as copper, steel, aluminium, or silverware, as it will discolour and possibly damage them. Avoid use on natural fibres like cotton, wool, silk, and leather. Do not mix with any other chemical products.

As a powerful chemical, direct application can harm plants. It is highly recommended to thoroughly rinse or protect nearby plants and sensitive vegetation with water or plastic sheeting before and immediately after application to the affected area.

No. Because On & Gone™ contains an active ingredient (Sodium Hypochlorite) that can be corrosive to metals and mechanical parts, it should not be used inside HVAC systems, air ducts, or machinery.

Always ensure the area is well-ventilated. It is essential to wear appropriate Personal Protective Equipment (PPE), including protective gloves and eye protection (goggles). Keep the product away from children and pets.

On & Gone™ features a fresh scent additive. This unique modification is designed to significantly reduce the strong chlorine odour typically associated with powerful, sodium hypochlorite-based cleaners. However, in large applications the chlorine odour can still be quite potent.

After approximately 20 to 30 minutes of application, the active ingredients in On & Gone™ naturally break down and become environmentally friendly, converting into only salt and water.

For maximum effectiveness, store On & Gone™ in a cool, dark place, away from sunlight and heat. Its peak potency levels are guaranteed within 6 months from the manufacture date.

On & Gone™ will rapidly remove existing mould stains and kill surface contamination. However, if the underlying cause of mould (high humidity, water leaks, or condensation) is not resolved, mould will eventually return, as it requires moisture to grow.

For long-lasting protection, we strongly recommend applying AEGIS Microbe Shield® after using On & Gone™. AEGIS® creates an effective, durable, and non-toxic protective barrier that prevents further growth of mould, mildew, algae, and bacteria for up to a year and longer.

On & Gone™ is your high-powered, immediate stain remover and cleaner. AEGIS Microbe Shield® is your preventative solution, which provides a long-lasting antimicrobial coating to stop new mould, mildew, and bacteria from growing for extended periods.

Wholesale Enquiry

Are You A Business User, Or Would You Like To Become A BACTRABAN Retailer, Wholesale Partner, Or Subcontractor?

For trade pricing and commercial enquiries please contact us using the form below.

Bactraban South Africa is currently looking to source a select number of wholesale partners in the industrial trade, B2B and retail space. If you believe that Bactraban’s product range or certain products could be a good fit for your business, please submit an enquiry today.

Industries of interest include air conditioning maintenance and servicing, air quality specialists, mould remediation and deep cleaning service providers, and FMCG retailers. All enquiries are welcome!

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